Privacy Policy

1. Who We Are

Start Testing is a QA and product testing platform operated by Techopolis, LLC. Teams use Start Testing to manage testing, bugs, feature requests, crash reports, forms, reviews, accessibility findings, projects, clients, and related team workflows. When we say "we" or "us" in this policy, we mean Techopolis, LLC.

2. What Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address
• Authentication details needed to let you sign in securely
• Any profile information you choose to add

Usage Information

When you use Start Testing, we automatically collect:

• Your IP address
• What browser and device you are using
• How you use the service (pages visited, features used)
• Error logs if something goes wrong

Your Content

We store the data you put into Start Testing:

• Bug reports, feature requests, tasks, reviews, and milestones
• Screenshots and files you upload
• Comments, notes, approvals, and team assignments
• Project, app, client, organization, and form settings
• Crash reports, tester feedback, and imported issue data
• AI summaries, classifications, and analysis created in the service

3. How We Use Your Information

We use your information to:

• Run the service and keep it working
• Organize, summarize, prioritize, and route QA work
• Send you important updates about your account
• Help you when you contact support
• Fix bugs and improve the service
• Protect against fraud and abuse

We do not sell your personal information. We do not use your data for advertising.

4. Who Can See Your Information

Your information may be seen by:

• Your team members, based on your organization settings
• Service providers who help us run the platform, such as hosting, authentication, email, analytics, AI, and integration providers
• Law enforcement if we are legally required to share it

We do not share your data with anyone else.

5. How We Protect Your Data

We take security seriously:

• All data is encrypted when sent over the internet
• Your data is stored securely on protected servers
• We limit who on our team can access user data
• We use strong authentication for all systems

6. How Long We Keep Your Data

We keep your data as long as your account is active. If you delete your account, we will delete your personal information within 30 days. Some data may be kept longer if required by law.

7. Your Rights

You can:

• Access and download your data
• Correct any wrong information
• Delete your account and data
• Ask us questions about how we use your data

To do any of these, email us at [email protected]

8. Cookies

We use cookies to keep you logged in and to remember your preferences. These are necessary for the service to work. You can block cookies in your browser, but some features may not work properly.

9. Age Requirement

Start Testing is for users 18 years and older. We do not knowingly collect data from anyone under 18. If we find out a user is under 18, we will delete their account.

10. Changes to This Policy

We may update this policy from time to time. If we make big changes, we will let you know by email or through the service. The date at the top shows when this policy was last updated.

11. Contact Us

If you have questions about this privacy policy or how we handle your data, email us at [email protected]

12. Governing Law

This privacy policy is governed by the laws of the State of Texas, United States.